Bengaluru: The IT services industry hired about 81,000 people across mid- to senior-levels during the last two months of 2020, on robust demand from tech services companies and captive centres of global firms, hiring agencies said.

The combined recruitment by technology services companies, captive centres and business process management (BPM) companies came on the back of a 10% increase in hiring in December alone compared to the year-ago period, according to Han Digital, an IT-BPM recruitment research firm.

During the November-December period in 2019, the industry hired 75,000 people.

This number, however, does not reflect net new job creation by the sector.

“Usually IT-BPM sector’s onboarding number is relatively lesser in December. However, December onboarding was 10% higher than hiring in 2019. However, the November numbers are almost equal to 2019,” Saran Balasundaram, founder and chief executive officer of Han Digital told ET.

Most of those recruited were for technology areas such as Custom Application Development, Digital Engineering, Product Engineering, Infrastructure support and BPM.

Han Digital expects the industry to undertake a minimum recruitment (job change) of 160,000, given anticipated higher attrition of between 16% and 18% this year.

Analysts said hiring of freshers also witnessed a surge during the last two months, unlike in previous years.

Balasundaram pointed out that one of the top five Indian IT firms is creating a bench of highly skilled employees, due to increased competition and demand for new digital technology-led projects.

The IT-BPM industry will end the ongoing financial year with a significant net employee addition despite the impact of the outbreak on businesses, said Sangeeta Gupta, chief strategy officer of industry body Nasscom.

“The hiring activity picked up during the last two months and onboarding started for freshers too,” said Gupta.

Typically, IT services companies recruit most freshers during the January-March period and the first quarter of the fiscal year.

Kamal Karanth, co-founder of specialist staffing agency Xpheno, said hiring growth in December rose sharply compared to the previous year.

“Some of the captive centres in the financial services and banking space added nearly 2,000 people each last year despite the pandemic. We might see further rise in overall hiring in January,” Karanth said.

News Of India


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